System integration for SMEs.

Most businesses already have decent tools: accounting software, a web shop or marketplace account, a payment provider, a booking system, a shared spreadsheet and a chat app. Each one works. The trouble is the gaps between them, where a person copies an order from one screen to another, exports a file every Friday, or checks two systems to answer one question.

System integration closes those gaps. Most modern software has an API, a documented way for other software to read and write its data, and many can send a notification the moment something changes. We use those to move data between your tools automatically, in the direction and at the moment you need it.

It is often the cheapest useful software project a business can do, because it keeps everything you already know and pay for.

• Accounting software. Invoices, bills, payments and customers created or updated from your other systems.
• E-commerce platforms and marketplaces. Orders pulled into one queue, and stock and prices pushed back out to every channel.
• Spreadsheets. A shared sheet kept in step with a real system, for the people who still prefer to work in one.
• Messaging. Email, and WhatsApp through an approved business messaging provider, for order confirmations, reminders and alerts to your team.
• Payment providers. Payments matched to orders and invoices, with refunds and failed payments flagged.
• Booking, POS and CRM tools. Customer and sales records shared instead of kept twice.
• Your own database or an older system. Where there is no API, we can often read its exports or its database safely.

These are categories of tools, not partnerships. We work with each product’s public API and documentation, and we check what a product supports before promising anything.

• Web shop to accounting. Every paid order becomes an invoice and a payment in your accounting software, with the fees recorded properly.
• One stock number everywhere. A sale on any channel updates the stock on all of them.
• Bookings to reminders. A booking triggers a confirmation and a reminder, and a cancellation frees the slot.
• Form to job. An enquiry form or email becomes a job with the customer’s details already filled in.
• A daily summary. Yesterday’s sales, payments and exceptions from several tools, in one message each morning.

An integration is only useful if you can trust it. We build ours so that every sync is logged, a failure is retried and then reported to a person instead of disappearing, and nothing is silently skipped. If a record cannot be matched, you see it on a short exceptions list.

We start by mapping your data: which system is the source of truth for customers, products, prices and stock, and which ones follow. That decision prevents most of the problems integrations are known for, such as duplicates and numbers that never agree.

Where one connection is not enough, the next step is usually a small internal tool or a fuller ERP and inventory system.

1. Tell us what you need

   A few lines on WhatsApp or email is plenty. A photo of the spreadsheet or the whiteboard helps.

2. Get a plan and a quote

   We write down what we’d build and what it will cost before any work starts.

3. Try it as we go

   You use working versions along the way, so changes happen early, while they’re easy.

4. Go live

   It runs on your own accounts and the code is yours. We stay around for fixes and whatever comes next.

• How good the APIs are. Well-documented, modern APIs are quick to work with; older or limited ones take longer.
• How many systems and directions. One tool feeding another is simpler than several systems that all update each other.
• How clean the data is. Duplicated customers or inconsistent product codes have to be sorted out first.
• How fast it must be. Instant updates need notifications from the source system; a scheduled sync is simpler.
• Running costs. Some platforms charge for API access or messaging, and we tell you before you decide.

• ERP & inventory When the connections become one system.
• Automation & AI Taking the manual steps out entirely.
• Off-the-shelf or custom? Buy, then connect, is often the answer.
• Internal tools Screens around your connected data.